The platform behind every great escape.

cqbooking

One login. Endless possibilities.

clueQuest studio entrance with the signature yellow-and-black hazard-stripe motif CLUEQUEST · LONDON · EST. 2013
The story

Built by operators.

clueQuest has been running escape rooms in London since 2013. Over a decade of real operations, real customers and real pressure shaped a booking system that actually works.

Battle-tested, fully formed, and now open to the industry.

EST. 2013 · London
12+ years running rooms
100,000+ bookings managed
Outdoor games · across the UK
Merch · mugs, shirts & more
The problem

Too many tabs.

Most operators already have their tools. The problem isn't finding them — it's that none of them talk to each other, and you're paying for every one separately.

A booking system here, a rota app there, payments somewhere else, maintenance in a chat thread. Each with its own login, its own bill, and its own export-and-reconcile chore. Stitching them together by hand eats your day and still leaves you without one clear picture.

A tool for everything. A system for nothing.

Frustrated operator at a desk between two monitors, head in hand FIELD NOTE · A TYPICAL TUESDAY
Two operators reviewing the cqbooking dashboard on a laptop cqbooking · DAILY OPS
The answer

One clear picture.

cqbooking combines all your business needs in one platform. Bookings, payments, staff, maintenance and more — finally talking to each other, under one login and one bill.

Built specifically for escape room operators, by an escape room operator. One login, one platform, one clear picture of your business — so you can focus on what actually matters: delivering great escapes.

Everything it handles

One platform, every job.

From the first enquiry to the last photo — all in one place.

Booking management

Real-time calendar across every game and room.

Staff scheduling

Shifts, time tracking and daily task assignments.

Maintenance log

Track, assign and resolve venue issues.

Team photos

Watermarked end-of-game photos, auto-delivered.

Waiver system

QR-code registration and digital waivers.

Large groups

Corporate enquiries and quote workflows.

Email automation

Confirmations, invoices and follow-ups.

Payments & shop

Stripe & Braintree, vouchers and gift shop.

Core features

Everything you need to run your venue.

In one place — not five tabs, three spreadsheets and a chat thread.

An operator reviewing a booking order on the cqbooking admin screen at a desktop
01 / Bookings & Scheduling

Every booking, under control.

Real-time availability, room-based scheduling, capacity management and automatic enquiry handling — the whole booking flow on one screen.

A customer paying with a gold credit card next to a laptop
02 / Payments & Shop

Money in, paperwork out.

Secure online payments via Stripe and Braintree, voucher system, gift shop and automatic invoice generation.

Welcome to HQ

Full control over your team and your venue, every day.

The admin floor of the platform — where the day actually runs.

A diverse team smiling and taking a selfie in the office
03 / Staff Management

The team, on one screen.

Role-based access, shift scheduling, time tracking, leave management and daily task assignments for every member of your team.

cqbooking maintenance screen listing open upkeep tasks for the venue
04 / Admin & Maintenance

Spot it, log it, fix it.

Manager dashboard, audit logs, maintenance tracking, Slack alerts for critical issues and a positivity log for standout customer moments.

Bells & Whistles

Purpose-built for escape rooms.

Tiny details we wished other tools had — so we built them ourselves.

A group of five players posing for a selfie at the end of an escape-room game
05 / Capture, print, share

End-of-game photos, delivered.

End-of-game group photos with automatic watermarking, QR code registration and instant email delivery to players.

Screenshot of the cqbooking corporate enquiry form on a partner website
06 / Corporate & Walk-ins

Big groups, no friction.

Corporate enquiry forms, quote workflow management and a dedicated walk-in sales system for on-the-door bookings.

Large groups & quotes

Big bookings, one clear view.

Corporate events, team-building and multi-room parties shouldn't mean clicking through every room one at a time.

The calendar was built for exactly this: every game's live availability on a single screen, so you can place a 40-person booking across rooms in seconds. Most platforms bury this — you click room by room, or never get a clear picture at all. Corporate enquiries feed straight into a quote workflow, so big groups get a fast, professional response.

cqbooking calendar showing every game's availability across one day in a single view ONE VIEW · EVERY GAME
Full feature list

Under the hood.

Every corner of the platform — expand any area to see the detail.

  • Interactive day calendar across every game and room
  • Multiple units per game for parallel sessions
  • Real-time availability with on-request slots
  • Per-person price tiers, set per slot and time
  • Room-based capacity management
  • Reservations and automatic enquiry handling
  • START walk-in sale for on-the-door bookings
  • Jump-to-today and fast date navigation
  • Secure online payments via Stripe and Braintree
  • Gift vouchers and an integrated gift shop
  • Per-booking purchases tracked against each customer
  • Automatic invoice generation
  • Automated confirmation emails and receipts
  • Team photos captured the moment the game ends
  • Automatic watermarking with your venue's branding
  • Player registration and waiver signing via QR code
  • Instant email delivery to the whole group
  • Photo activity tracked per booking
  • Customer and contact records
  • Full booking history per customer
  • Per-booking notes and comments
  • At-a-glance counters for players, photos, purchases and notes
  • User management with role-based access control (RBAC)
  • Session-based agent login with live session timer
  • Office tasks and daily assignments
  • Shift scheduling and time tracking
  • Leave management
  • Personal 'Me' dashboard for each agent
  • Issue tracker with New / In-Progress status
  • Priority levels (Normal, Urgent)
  • Assign issues to staff and flag on-site investigation
  • Location tagging across rooms and the venue
  • Recognised and updated timestamps with created-by
  • Comment threads on each issue
  • Manager dashboard
  • Analytics across bookings and operations
  • Audit logs of activity
  • Slack alerts for critical issues
  • Positivity log for standout customer moments
  • REST API and webhooks
  • External Hub for partner and channel connections
  • Built-in CMS for site content
  • Mobile-friendly admin UI
  • In-app notifications
  • Configurable settings per venue
Pricing

Your first 6 months are free.

We're opening cqbooking to operators beyond clueQuest. Sign up now and run the full platform — bookings, payments, staff, maintenance and more — free for six months. No card required.

Book a demo Early-access launch offer
Also from us

Questy.fun

No-code quest builder for outdoor escapes, corporate events and interactive tours.

Get in touch

Ready?
Let's talk.

Book 30 minutes with us. Live demo, your rooms, no commitment.

Old school?
cqbooking agent login screen on mobile
cqbooking booking list view on mobile